📜 Terms & Conditions
Last Updated: 26/11/2025
Welcome to Vashti Official, a specialized store for perfumes. By using our website and purchasing our products, you agree to the following terms and conditions:

1. Products
We offer a wide variety of perfumes, incense, sprays, and fragrance oils.
All images and specifications on the website are for display purposes only, and colors or details may vary slightly from reality.

2. Orders & Payment

• All information you provide during the ordering process must be accurate and complete.

• We accept the payment methods available and specified during checkout.

• We reserve the right to refuse or cancel orders in certain cases, such as low stock or inaccurate information.

3. Delivery

• We deliver within Qatar and the GCC only.

• Delivery time is determined based on your address and selected shipping method, and we will do our best to ensure timely delivery.

4. Intellectual Property
All website content, including images, logos, texts, and designs, is the property of Vashti Official, and may not be used without prior written permission.

5. Modifications
We reserve the right to modify these terms and conditions at any time. Updates will be posted on this page.

🔒 Privacy Policy
Your privacy matters to us at Vashti Official, and we are committed to protecting your personal data.

1. Information We Collect
We collect information you provide while using the website, such as:

• Name

• Phone number

• Delivery address
  We may also collect technical information such as IP address and device type.

2. How We Use the Information
We use the information to:
• Process your orders
• Improve our services
• Send updates about orders or promotional offers (with your consent)

3. Information Protection
We are committed to protecting your information using appropriate security measures.
Your data is not shared with third parties except for operational necessities such as shipping and payment providers.

4. Cookies
The website uses cookies to enhance your browsing experience.

5. User Rights
You have the right to:
• Access your data
• Modify your data
• Request deletion of your data
At any time by contacting us.

🔄 Return & Exchange Policy
At Vashti Official, we strive for customer satisfaction. You may return or exchange a product within 14 days of receiving it in the following cases:
• The product arrives damaged or broken.
• You received a product different from what you ordered.

The product must be unused and in its original packaging. You must contact us within the specified period,
and provide a clear photo of the product along with the order number.

📞 Contact Us
For inquiries or feedback, please contact us at:
📱96541013322